- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- How long before my order ships?
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All orders are made to order therefore it may take up to two weeks to be completed.
- I don't like what I bought, can I return it?
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Dirty Addiction accepts returns for store credit only. If you are unhappy with your purchase you may send it back for credit provided that you contact us first. Items must be sent back within 3 days of receipt and must be in re-sellable condition. In order to facilitate the credit process, please return items in their original packaging with all promotional material. If the item returned appears used you will be sent back the merchandise and no credit will be issued. If items returned are missing original packaging and/or any promotional material/gifts, this will be taken into consideration and deducted from your credit.
- Can I cancel my order?
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As long as your order hasn't shipped yet, yes, you may cancel your order for a refund. Refunds are processed within 48 hours of initial request and are subject to a 15% restocking fee.